EXCHANGES + RETURNS
Returns are issued as store credit in the form of an e-gift card ONLY. Store credit can be used immediately and never expires.
Your package must be postmarked within 14 days of the request. Any returns postmarked after that are ineligible for return and will be automatically reshipped to the customer upon receipt at our warehouse.
NOTE: Exchanges and returns which don’t comply with the above criteria will automatically be returned to sender, so please be careful when trying on your item.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your exchange.
Please allow 2-3 business days for your return to be processed at our warehouse and then 1-5 business days for your bank to post the refund to your account. Your refund will be credited to the same card/account used to make the original purchase. You will receive an email once we have processed your refund so you know it’s on the way!
Unfortunately, we do not provide free return shipping. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please make sure you receive a tracking number once you ship your item so we can track its progress.