SHIPPING

DOMESTIC SHIPPING

FREE PRIORITY SHIPPING ON ALL U.S. FIRST CLASS/PRIORITY MAIL ORDERS 

 

SERVICE		COST		PROCESSING TIME	DELIVERY TIME
USPS First Class/Priority Mail		FREE		1-3 business days	1-5 business days
USPS Express Mail		$25		1-3 business days	1-2 business days

 

*This is just an estimate; most first class/priority mail orders take 2-3 business days to arrive.

**Express Mail generally takes 1-3 days to arrive after the order has shipped, depending on your location; most shipments take 1-2 business days.

 

We accept orders shipped to Hawaii, Alaska, PO Boxes, APO/FPO, and US Territories.

 

Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. You would have to contact the US Post Office to file a claim. Any additional shipping costs are nonrefundable.

Please note, we do not ship on the weekends or holidays.

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INTERNATIONAL SHIPPING

All international packages are now shipped via DHL which offers end-to-end shipment tracking, the security of a signature upon delivery, and your order will be there in 2-5 business days!

INTERNATIONAL SHIPPING SERVICES + DELIVERY

SERVICE		COST		PROCESSING TIME	DELIVERY TIME
DHL Express		$25		1-3 business days	2-5 business days

 

TAXES AND DUTIES

All applicable custom fees, taxes and duties are the sole responsibility of the customer. We do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. These fees are paid to the local carrier and are not collected by Nakimuli. Please check with your country’s custom office to determine what these additional costs are prior to purchase.

Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. 

LOST PACKAGES

We do not offer refunds for lost packages. If you are concerned about lost packages, please email us regarding insurance for your package.